Buyers who add to cart and leave are your easiest sales. Oja reminds them by email and text automatically. Here is how to turn it on.
Many shoppers fill a cart on your store link, then get distracted: network, a phone call, "I will pay later". Abandoned cart reminders bring them back with a gentle nudge and a link to finish paying, without you chasing anyone.
Before you start
- The Odogwu or Chairman plan.
- Your store link shared with customers, so there are carts to recover.
Open Abandoned carts
Open the Orders tab and choose Abandoned carts from the menu at the top. You see how many carts were Abandoned, how many were Recovered, how many are Open, their Value and the share Won back.
Tap the settings button at the top right.
Switch on automatic reminders
Turn on Send reminders automatically. Choose how long to Wait before first reminder, like 60 minutes, and which reminders go out after that, by email, text or both. Tap Save.
Tips that win more back
- Do not remind too soon. An hour gives people time to finish on their own.
- Pair a second reminder with a small discount code for stubborn carts.
- Check Won back each month to see what reminders earn you.
Try it in the Oja app
Oja is free to start. Download the app, open your store in minutes and follow this guide on your own phone.
Start selling free