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New stock in? Promo this weekend? Send one text or email to all your customers, or just a few, from the Oja app. Here is how.

4 min read2 stepsReal app screensUpdated 3 Oct 2026
How to Send SMS and Email to All Your Customers From Oja

Your past customers are the easiest people to sell to again. Instead of copying numbers into a bulk SMS website, send a text or email to all of them, or a few you choose, straight from Oja. Your store link is added so they can order in one tap.

Before you start

  • The Odogwu or Chairman plan.
  • Message credits. A text uses 2 credits and an email uses 1. Buy more from Message credits.

1

Open Message customers

Go to the Account tab and tap Message customers ("SMS and email, with message credits").

Tap: Message customers
Oja Account tab with Message customers highlighted
2

Write and send

Choose Text (SMS) or Email. Under Who gets it, pick All my customers or Choose customers. Type your message. Oja shows the cost, like 84 credits for 42 people, and what you have. Tap Send.

Tap: Send
Message customers screen in Oja with the message written and Send highlighted
Which plan has it:Odogwu and Chairman.

Tips that get replies

  • Keep texts short and say what is in it for them: new stock, a discount, a deadline.
  • Turn on Include newsletter subscribers to reach people who joined on your store too.
  • Check Sent messages to see what you sent and when.

Try it in the Oja app

Oja is free to start. Download the app, open your store in minutes and follow this guide on your own phone.

Start selling free

iPhone, iPad, Android, web and the Oja POS desktop app. One account, the same data, in light or dark mode.