Delete Your Oja – Sell & Grow Business Account & Data

This page lets you request deletion of your account or your personal data from the Oja – Sell & Grow Business mobile app (Google Play listing) published by Maverick Lab. Website: useoja.com.

You do not need to install or sign in to the app to submit a request — any of the methods below will work.

App: Oja – Sell & Grow Business
Developer: Maverick Lab
Contact: support@useoja.com

Account deletion is permanent. Deleting your Oja account removes your profile, store, products, and personal data from useoja.com. It cannot be undone. If you only want some of your data removed, use the data-only deletion option further down this page.

What Gets Deleted

Your Oja account and login credentials
Personal information: name, email, phone number, and profile photo
Merchant store details, product listings, and inventory data
Stored payment and payout method references
Order history visible to you in the app
Marketing preferences and notification settings
Support tickets and chat history

What We May Retain

Some data must be kept for a limited period to comply with Nigerian financial regulations and legal obligations:

Transaction records required for tax and audit purposes (up to 7 years, as required by FIRS and CAMA)
Fraud prevention logs and security records
Data required to resolve outstanding disputes or legal claims

Processing Timeline

We process all deletion requests within 30 days of confirmation. You will receive an email at the address on your Oja account when the deletion is complete.

Your account will be deactivated immediately upon confirmation, meaning you will not be able to sign in while the request is being processed.

Delete Your Account (and All Data)

Submit a permanent account deletion request directly to the Oja admin team. Use your registered email so we can locate and verify your account; we will send a confirmation email before processing.

Prefer email? Write to support@useoja.com with the subject Account & Data Deletion Request.

Delete Specific Data (Keep Account)

Want to remove specific personal data (for example your profile photo, saved addresses, marketing preferences or chat history) without deleting your Oja account? Submit a targeted request to the admin team — we will action it within 30 days and keep your account otherwise intact. Some records may be retained as listed in What We May Retain above to comply with Nigerian financial and tax regulations.

Prefer email? Write to support@useoja.com with the subject Data Deletion Request (Keep Account).

This page applies to the Oja – Sell & Grow Business mobile app on Google Play, published by Maverick Lab, and all related Oja merchant services on useoja.com.