Category
More · Overview
What you will learn
Your control center for profile, finance, settings, support, and account actions.
Before you start
Open the Oja merchant app and sign in with your store account. Make sure you have a stable internet connection. Some features (like advanced analytics) require an active subscription.
Step-by-step guide
Follow these steps in order:
- Tap More in the bottom navigation.
- At the top: see your greeting, profile photo, KYC tier badge, and wallet balance (tap eye to hide).
- Quick actions: Edit Profile, Billing, Support.
- Finance & growth: Merchant balance, Discounts.
- Subscription card: view or upgrade your plan.
- Settings sections: Account & billing, Marketing & messaging, Storefront & checkout — tap any row to open that settings tab.
- More section: Merchant blog, Support & Help, Terms, Privacy, Log Out, Delete Account.
- Pull down anywhere on the screen to refresh your store data.
If something goes wrong
Try this first:
- Pull down to refresh the screen if data looks outdated.
- Sign out and sign back in if buttons do not respond.
- Update the app to the latest version from your app store.
- Take a screenshot of any error message and contact Oja support.
Need more help?
From the More tab, open Support & Help or browse other guides in the Merchant blog. Include your order number or store name when you contact support.
