How to set up Oja Terminal for bank transfers

Finance · Oja Terminal

Activate your virtual account so customers can pay by transfer and payments auto-match to orders.

Open the Oja merchant app and sign in with your store account. Make sure you have a stable internet connection. Some features (like advanced analytics) require an active subscription.

Follow these steps in order:

1. Open More and tap the Oja Terminal card (or Open Terminal).
2. Ensure you have a paid plan, completed KYC tier, bank account on file, and store phone number.
3. Follow the activation steps on the Oja Terminal dashboard.
4. Copy your virtual account number and bank name to share with customers.
5. Under More → Settings → How customers pay, enable Oja Terminal for Online, Offline, or POS as needed.
6. When a customer transfers, Oja matches the payment to the order automatically when possible.

Try this first:

1. Pull down to refresh the screen if data looks outdated.
2. Sign out and sign back in if buttons do not respond.
3. Update the app to the latest version from your app store.
4. Take a screenshot of any error message and contact Oja support.

From the More tab, open Support & Help or browse other guides in the Merchant blog. Include your order number or store name when you contact support.