Category
Settings · Shipping
What you will learn
Define where you deliver and how much customers pay for shipping.
Before you start
Open the Oja merchant app and sign in with your store account. Make sure you have a stable internet connection. Some features (like advanced analytics) require an active subscription.
Step-by-step guide
Follow these steps in order:
- Open More → Settings → Shipping & carriers.
- Add or edit delivery zones (name, regions, price).
- Connect or configure carrier options if your plan includes them.
- Save changes — new offline orders and checkout will use these zones.
If something goes wrong
Try this first:
- Pull down to refresh the screen if data looks outdated.
- Sign out and sign back in if buttons do not respond.
- Update the app to the latest version from your app store.
- Take a screenshot of any error message and contact Oja support.
Need more help?
From the More tab, open Support & Help or browse other guides in the Merchant blog. Include your order number or store name when you contact support.
